Terms & Conditions

Introduction

The website cocofico.com (hereinafter referred to as “eshop” or “online store” or “website” or “site”) is an online shop created and operating by the company with the name ANNA-KORINA VROUSIA (hereinafter referred to as “the company”), with main contact email: shop@cocofico.com

The following terms and conditions will apply to the use of the online store at cocofico.com. Any user who enters and transacts or makes use of the e-shop services (hereinafter referred to as “visitor” and / or “user” or “customer” depending on whether he is restricted to visiting the store only or making and ordering) is deemed to consent and unconditionally accepts the following terms herein, without any exception. If a user does not agree with these terms, then it is his responsibility to refrain from visiting, using the site as well as from any transaction or use of online store services.

General terms

This website reserves the right to modify or revise the terms and conditions of use and transactions of the online store, at any time it deems necessary, and undertakes to inform consumers of any changes, through the pages of this online store.

Provided Information & Products

This website is committed to the accuracy, truthfulness and completeness of the information provided, regarding its identity, and the transactions provided through the online store. In the context of good faith, cocofico.com is not responsible and is not bound by electronic data entries made in error / mistake and shall be entitled to correct them whenever their existence is perceived.

Limitation of Liability

The online shop cocofico.com is not responsible and is not liable for any damages arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but updates the availability data and timely informs customers about the unavailability. The online store provides the content (such as information, names, photos, illustrations), products and services available through the site “exactly as they are”. In no event shall cocofico.com be liable civilly or criminally for any damage a visitor could have for reasons related to the operation or not and / or use of the site and / or inability to provide services and / or products and / or information made available to the visitor.

Copyright

The content of this Website is the intellectual property of the company, without prejudice to any rights not expressly granted herein. All intellectual property rights contained in this website are the property of cocofico.com or of third parties who are legally entitled to it. By accessing this site you agree to be bound by the above copyright laws.

Trademarks

The content of the website, cocofico.com and the trademarked cocofico are the property of the company. The product and company names mentioned in this site may be trademarks or trademarks of their respective owners. Your access to this site should not be construed as a concession, consequently, finally or otherwise, of any license or right to use any of the symbols, logos, images, representations appearing on this site without our prior written consent or any third party their.

Links in: cocofico.com

The links included in the online store lead to pages of the store or in some cases lead the user to switch from the online store to third party websites, businesses, etc. These linked web sites are not under the control of cocofico.com and cocofico.com is not responsible for the contents of any such website or any link contained in a linked website, or any changes or updates to such websites. This site is not responsible for Internet broadcasting or any form of transmission received from any linked website. The online store cocofico.com provides these links only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are online does not imply that the online store approves or accepts their content.

Privacy Policy

The company has created this website for the sole purpose of serving their customers. The cocofico.com website is simple and user-friendly and designed to meet the specific needs of each user. It is important that you, our customer, understand that you must provide us with specific information regarding the handling of your order which are safeguarded by us in order to best serve you.

This Privacy Statement and the accompanying Terms and Conditions of Use of this web site describe the method of data collection from cocofico.com, our use of this data and the terms and conditions of use of this web site. This Privacy Statement refers solely to your personal data that you provide to us during your orders on this site.

General

The information voluntarily provided by the users of this website is used by cocofico.com to provide its users with immediate and meaningful contact with the store, to provide answers to specific questions they ask and ultimately to serve and execute their orders. The information that cocofico.com collects through the Website is intended to measure its web traffic, determine customer requirements for more products, and facilitate transactions with the company. Cocofico.com does not distribute to any other organization or affiliate e-mail addresses, or any other information regarding its users and customers.

Gathering information

Cocofico.com has designed its website so that its users can visit it without having to reveal their identity unless they so desire. Visitors to our site are requested to provide us with their personal data only if they wish to order a product(s), register with us and / or email cocofico.com.

Use of Information. Cocofico.com collects four types of user information: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from cocofico.com, (3) information that the user gives us in contests from time to time, (4) information that the user gives us when logging in through another platform (ios, android, Facebook, Google apps, etc.). When filling out any order form on our site, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details (if you have chosen the appropriate payment method), the payment method. In addition, you may be asked for more specific information, such as shipping – delivery of an order, pricing information, or details of an offer you requested. Cocofico.com makes use of the information you provide us during the electronic submission of the form in order to contact you regarding (i) the delivery of the order at your place, (ii) to confirm and identify the customer in any need if applicable, (iii) for new or alternative products offered by cocofico.com, (iv) special offers from cocofico.com (v) Receipt of prizes after drawing a contest. You can choose whether or not you want to receive such communications from cocofico.com by e-mailing your request to: shop@cocofico.com

Access to Information. Every order processing requires the collection of personal information for the delivery or booking of an order. Your submission of your personal data means that you consent to such data being used by cocofico.com employees for the reasons set out above. Cocofico.com requires its employees and maintainers of its website to provide its users with the security level set forth in this Privacy Statement. In no event shall cocofico.com share your personal information with others without your prior consent, unless required by law. Please note that under certain conditions permitted or enforced by law or a court order, the collection, use and disclosure of your personal data, collected online without your prior consent (for example to case of judicial decision).

Cookies

Cocofico.com has the ability to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files that are sent and stored on the user’s computer, allowing sites such as cocofico.com to operate smoothly and without technical malfunctions, to collect multiple user selections, to identify frequent users, to facilitate access in it, and for collecting data to improve the content of the site. Cookies do not harm users’ computers or the files stored on them. We use cookies to provide you with information and to process your orders and are automatically deleted at any time you exit the site. Keep in mind that cookies are absolutely essential for the cocofico.com website to function properly and seamlessly.

Correction, Modification or Deletion of Information

Cocofico.com allows its users to edit, modify, supplement or delete data and information submitted to cocofico.com. If you choose to delete an information, cocofico.com will act timely to delete this information from its files. For the protection and safety of the user cocofico.com will try to identify if the person making the changes is actually the same person as the user. To access, change or delete your personal information, to report problems with the operation of the website or to make any query please contact cocofico.com at shop@cocofico.com. This can also be done through the cocofico.com registration/profile page. Please note that we will do our best to protect your personal information, but protecting your password on our site is up to you as well.

Transaction security

All card payments are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and uses TLS 1.2 encryption with 128-bit Secure Sockets Layer (SSL). Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key.

Periodic Changes

Cocofico.com is constantly expanding, updating and improving its website, and its related products and services will also update this policy. We recommend that you read this procedure at regular intervals in order to keep abreast of any changes to the content of this Privacy Policy. This policy will be amended from time to time without notice to users.

Acceptance of their Privacy Procedures by cocofico.com

By using this site you are agreeing to and agreeing to this Privacy Statement as well as to the terms and conditions of use of the site that have been communicated through it.

The following links can read the terms and conditions of our order processing policy. The terms described in the following links are a continuation of this document and your use of this web site indicates that you consent to them:

Return Policy

Shipping Policy & Payment Methods